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CBRE Holdings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
We collect information that you provide directly to us when you register for an account, complete our Know Your Customer (KYC) verification process, subscribe to our newsletters, participate in surveys, or communicate with us. This information may include your name, email address, postal address, phone number, government-issued identification documents, proof of address, financial information, tax identification numbers, and investment preferences.
We also collect information automatically when you use our website or services. This includes your IP address, browser type, operating system, device identifiers, access times, pages viewed, links clicked, and other usage data. We use cookies, web beacons, and similar tracking technologies to collect this information and enhance your experience.
Additionally, we may receive information about you from third parties, including identity verification services, credit reporting agencies, financial institutions, and publicly available sources. This helps us verify your identity, assess risk, and comply with legal obligations.
We use the information we collect to provide, maintain, and improve our services. This includes processing your account registration, verifying your identity, facilitating investment transactions, managing your portfolio, processing withdrawals, and providing customer support.
We use your information to communicate with you about your account, transactions, security updates, and promotional offers. You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
We analyze usage patterns and trends to improve our website functionality, develop new features, and personalize your experience. We also use your information to detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.
We process your information to comply with applicable laws, regulations, and legal processes. This includes tax reporting, anti-money laundering compliance, sanctions screening, and responding to lawful requests from government authorities.
We may share your information with service providers who perform functions on our behalf. These include payment processors, identity verification providers, cloud hosting services, data analytics providers, marketing partners, and customer support platforms. These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to enforce our terms of service, protect our rights, property, or safety, or the rights, property, or safety of our users or others.
In the event of a merger, acquisition, financing, or sale of assets, we may transfer your information to the acquiring entity or successor organization. We will notify you of any such change in ownership or control of your personal information.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, multi-factor authentication, access controls, firewalls, intrusion detection systems, and regular security audits.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or delete your information. You may also have the right to restrict or object to certain processing activities, request data portability, or withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
You may update your account information by logging into your account settings. If you wish to delete your account, please contact us directly. Note that we may retain certain information as required by law or for legitimate business purposes.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of our website and services.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection.
These safeguards may include standard contractual clauses approved by relevant authorities, certification under recognized privacy frameworks, or other legally recognized transfer mechanisms. We ensure that any third parties receiving your information provide comparable levels of protection.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
If you believe we may have collected information from a child, please contact us immediately so we can take appropriate action.
Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with.
We are not responsible for the content, privacy practices, or security of third-party websites or services. Your interactions with these third parties are governed by their respective terms and policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated policy on our website with a revised effective date. Material changes will be communicated to you through prominent notice on our website or direct notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
CBRE Holdings
Email: privacy@cbreholdings.com
We are committed to resolving any privacy concerns you may have. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Last Updated: April 2026